Frequently Asked Questions
Why should you work with Mission Catnip Marketing?
We aren’t your average marketing company. We don’t believe that marketing is a one size fits all. We offer you custom marketing plans that fit your budget and your needs. We also love what we do. Our clients welcome us as part of the team, and we are proud to be part of dozens of teams across the country. Personable, reliable, and good at what we do. What more can you ask for?
Why on earth are you called Mission Catnip Marketing?
In the middle of working one night I looked over at my two silly cats rolling around in catnip. I said to my husband, “I want to be as determined as a cat trying to get to catnip. Initiate Mission Catnip!” We laughed and eventually decided to name our Etsy shop Mission Catnip Jewelry and then my marketing business, Mission Catnip Marketing. A little odd, but I bet you won’t forget our name!
Can I afford you?
At Mission Catnip Marketing, we prioritize the success and satisfaction of our small business clients. We understand the importance of flexibility and financial planning when it comes to marketing partnerships. That’s why we offer a 30-day cancellation policy, giving you the freedom to assess our services without being locked into a long-term commitment.
Additionally, we provide flexible contract options, allowing you to choose between 6-month and 1-year contracts based on your unique financial needs. We aim to provide a seamless experience that supports your business goals while giving you the control and flexibility you deserve.
I am a current client, how do I reach out to you?
At Mission Catnip Marketing, we are proud to offer Zendesk as a ticketing system for our clients. Zendesk allows our clients to easily submit support tickets and inquiries to us, which we can then manage and resolve efficiently. This tool helps us to provide timely and effective support to our clients and allows us to track and monitor the status of each ticket to ensure nothing falls through the cracks. We understand that responsive customer service is crucial for the success of any business, and Zendesk helps us to deliver the level of service our clients deserve. We are committed to providing our clients with the best tools and technology to help them grow their businesses and achieve their goals.
Where are you located?
We are located in beautiful Northern Virginia. With only a short drive to Washington D.C, we sometimes think we are located in one of the coolest places in the country. Don’t let our location scare you off, we service clients from around the world. Currently, we have clients in California, New York, Colorado and beyond.
What types of businesses have you worked with?
Social media strategy must to be personalized, but the skill and knowledge it takes to run a successful social media campaign is applicable to almost any business. Don’t see your industry here? We are excited to get to know you and your unique client base.
We have experience in the following industries:
• Yoga
• Health & Wellness
• Medical Technology
• Mobile Computers
• Financial Institutions
• Veterinarian Office
• Dental Practices
• Medical Offices
• Pet Supply Company (with a name like Mission Catnip, we seem to attract the pet
lovers!)
• Organic Food Company
• Fashion Industry including jewelry, makeup and hair extensions
• Hair Salons
• Restaurant Business (we *love* writing menus!)
• Marketing Companies (yep, even marketing companies need help sometimes!)
Do you do websites?
We have a team partner who will rock out your website for you! We have disliked every website company we worked with until we met them. We hope you agree; our website is beautiful and the build and maintenance process easy and smooth.